Versand

Shipping Policy

Thank you for shopping with BitMatrix.

Order processing
Orders are typically processed within 1–3 business days after payment confirmation.

Estimated delivery times
Delivery times vary depending on the destination and shipping method selected at checkout. Most orders are delivered within 7–20 business days. Please note that delivery estimates are not guaranteed and may vary during holidays, high-demand periods, or carrier delays.

Shipping costs
Shipping charges are calculated at checkout unless otherwise stated on the product page.

Tracking
If tracking is available for your order, you will receive shipping confirmation and tracking details once your order has been processed and dispatched.

Delays
BitMatrix is not responsible for delays caused by customs, carriers, weather conditions, or other events outside our control. If your order is delayed, please contact us and we’ll do our best to assist.

Incorrect shipping information
Customers are responsible for providing accurate shipping information at checkout. BitMatrix is not responsible for orders shipped to an incorrect address entered by the customer.

If you have any shipping-related questions, contact us at support@bitmatrix.shop.